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FLY FX Privacy Policy

FLY FX is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how FLY FX collects, uses, discloses, and protects your information when you use our services, including the access and use of FLY FX Data.

By accessing or using FLY FX’s services, including but not limited to our website, products, and data services (collectively, "Services"), you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal information that you provide to us directly or indirectly through your use of our services. This information may include:

  • Personal Information:This includes details such as your name, email address, mailing address, and phone number. We collect this information when you create an account or contact us for support or inquiries.
  • Account Information: When you create an account or use our services, we collect information related to your usage, including but not limited to login credentials, subscription details, and interaction data with our platform.
  • Usage Data: We automatically collect information about how you access and interact with our Services. This includes data such as your IP address, MAC”” browser type, operating system, pages you visit, and the time and date of your visit. We may also use cookies to collect and analyze usage data to improve our services.
  • Cookies and Tracking Technologies:FLY FX may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies help us understand user behavior and allow us to customize our services accordingly.

2. USE OF INFORMATION

We use the information we collect in the following ways:

  • To Provide Services: We use your information to provide you with access to FLY FX Data, maintain your account, process your requests, and improve the overall user experience
  • To Communicate with You: We may use your contact information to respond to inquiries, provide customer support, or send updates and notifications regarding our services. If you subscribe to our newsletter or other marketing materials, we may use your information to send promotional messages, but you can opt out at any time.
  • To Improve Our Services: Usage data helps us understand how our Services are being used, allowing us to optimize performance, enhance user experience, and identify areas for improvement.
  • To Comply with Legal Obligations: We may use your personal information to comply with applicable laws, regulations, and legal processes, including responding to government requests or preventing fraud.

3. HOW WE SHARE YOUR INFORMATION

FLY FX does not sell or trade your personal information. However, we may share your information under the following circumstances:

  • Service Providers: We may engage third-party service providers to assist with our operations (e.g., hosting services, data analysis, customer support, payment). These third parties will have access to your personal information only as necessary to perform their services and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, such as complying with a subpoena, court order, or other legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified via email or a prominent notice on our website if such a transfer occurs.

4. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to certain limitations.
  • Opt-Out:You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
  • Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

5. Security Measures

FLY FX takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.

6. Third-Party Links

FLY FX may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies before providing any personal information

7. Children’s Privacy

FLY FX does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@flyfx.ng